SMSnet
Event Text Messaging & Mobile Alerts
know b4 u go

FAQs

Q:
I don’t want my cell phone number given out to advertising agencies, am I going to get mobile spam.
A:
No. Your information is kept private in accordance with all privacy laws. Once you register, your information is not given, rented, or lent to any outside organization. You will only receive those text messages you agreed to when you registered.

Q:
I’ve heard of premium text messaging, will I be changed for messages.
A:
No. SMSnet does not charge you when you receive our text messages. There is no cost at all to receive our text messages providing you have a text messaging package with your wireless provider.

Q:
As a parent, I`ll register in support of the Association, but I`m not sure I want my grade 9 son or grade 11 daughter to register. Do I have to register them.
A:
No. You can register yourself and if you want to, you can register on behalf of your children. We suggest, ask them if they would like to receive a text message that might have a lunch deal or retail offer. If they say yes, great, if no, opt out.

Q:
What happens if we move or want to opt out at the end of the season.
A:
Just visit SMSnet.ca, go to the Subscription Updates page and provide your information. We can delete you off the system completely or associate your cell phone number with a different sports association or high school in your new area.

Q:

Is it mandatory for all parents to join?
A:
No, any or all parents can opt in. In some families, both Mom and Dad have cell phone and both will want or need to opt in, as will any high school aged players.

Q:
Can neighbours or grandparents join?
A:
Yes, if they would like to, especially if a grandparent sometimes is the player’s driver.

Q:
If we go ahead and only 10 parents opt in, do we have any obligations to your company?
A:
No, we believe that many parents and some players will opt in, but if they don’t, there is no charge to your association.

Q:
Are we locked into this for multiple years?
A:
No, your Association can opt out at any time, but we’re hoping that between fast information distribution and earning some extra funds, your association will remain with the programs for many years to come.

Q:
Are there any charges to our association?
A:
No, not usually. The only possible charge is if you use more than your allotment of free messages. Your Association receives 1 free text message per parent and/or player per month who registers on our system. If you cancel all games in Location A tonight, that may only affect 8 out of 36 teams so you still have plenty of messages left over for the month. And what you do not use is banked so you can use them anytime. All text messages are counted so you will always know how many you have available. Extra text messages would only cost 5 cents each.

Q:
So how do we earn money from this?
A:
We contact your sponsors and other merchants/retailers in the area and explain to them how they can have their special offer texted to the parents in the association for 20 cents per text sent. If 500 parents have opted in, and we send a message on behalf of a sponsor, that sponsor pays us $100.00 and you earn a royalty of 35% or $35.00. We will send up to two messages per week so you could earn $70.00 per week over 32 weeks, for a total of over $2000.00. The added benefits to this are that sponsors may see a uplift in traffic and sales which will make them happy, and non sponsors will be asked if they want to become a sponsor, in which case we will refer them to your association.

Q:
Can merchants send as many messages as they want?
A:
No, all messages go through SMSnet and are vetted to ensure appropriate content and security. No merchants have access to your cell phone numbers. Furthermore, we like to cap it at 2 messages per week to keep the parent’s interest up. If you received 3 messages per day, you would probably opt out pretty soon, but at two per week, there should always be a reason to open and read the text message and possibly take advantage of the offer.

Q:
If we don’t take advantage of the offer, do we still earn a royalty?
A:
Yes. You receive payment on every paid text ad message sent, regardless if you take advantage of the offer or not.

Q:
What if a parent wants to opt out? What happens.
A:
Because Text Messaging like this is heavily regulated, you can reply STOP to any text message and we automatically remove you from our list. We also ask you to place our “Text Message Alert” button link on your website and if anyone wants to opt-out or change their subscription information or even just ask a question, they click on the link and come to our website where we take care of them. That way, we manage that process, not you. Another reason why there is no work for your association.

Q:
Could we use this for tournaments?
A:
Yes. We are building a separate site just for tournaments as participants will essentially need their messages just for a weekend. You can add text messaging as a benefit of your Tournament by adding a small fee of less than $1.00 per player.
Or if you are offering a Tournament Program Guide where advertisements are sold, you can offer supporters text messaging as part of your advertising package or have every message sponsored.

Q:
How much will my club earn.
A:
Your Association or Organization will earn 33% profit on the retail value of text messaging, or about 6.5 to 7.5 cents per message. If 2500 sent messages per week, 30 weeks to a season, your group could earn over $5000.00 for the season. Tournament SMS is designed as a break-even program.

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