Customers need reassurance that they are safe in your establishment, that you have their back. Remove their fear, make them comfortable and provide the confidence they need to come back!
Similar to an Amber Alert in its ability to deliver a message to a mass audience instantly, but without the audible alert, our text alert service can help stop the spread of COVID-19 through our contact tracing feature.
Simply put, your guests or customers text your business name and their name to our text number.
We immediately record their location, name, cell number and date and time of visit allowing you to contact them from that moment onward.
If Public Health notifies you of a COVID-19 test positive result who visited your Business recently,
you can text relevant past customers by date with specific instructions.
You can also export the information to Public Health for their own contact tracing protocol.
Once the Province launches their Contact Tracing App, it may only have a download rate of 30 to 50%, leaving 50 to 70% of your customers unprotected. Show your customers you have their back!
Service is available for any size Business, Group, Jurisdiction, Municipality or other category. And contact tracing is considered by Public Health as one of their most important tools in stopping the spread of COVID-19.
Our subscription based, two-way text messaging platform provides instant communication for emergencies and/or ongoing conversations to subscribers without asking them to install apps, check voicemail or search a website. Our service is used for emergency notifications as well as for contact tracing, alerts, reminders, announcements, reporting, safety, etc. But it’s better because there are no privacy concerns plus we offer a two-way communication platform allowing subscribers to reply back with a response immediately.
We provide the ability to have someone subscribe to a specific list and instantly capture their location, name, cell number and date and time of text, all information that may become vitally important in the weeks and months to come. Once someone texts a keyword to a specific phone number to subscribe to that list, they can be easily contact traced at any time and informed about exposure, told to quarantine, asked to call a number or click a link to complete a form.
For example, a restaurant asks every guest or one member of a party to subscribe and one week later, the restaurant is informed that a guest who was in their establishment last week has contracted COVID-19. Instead of wasting 3 to 5 days for Public Health to contact patrons, the restaurant can instantly alert all patrons to self-quarantine and provide Public Health information specific to their situation. Within minutes, the restaurant could provide the Province with a list of contact names and cell phone numbers to begin contact tracing efforts.
Any Municipality, Festival, Event or business could use the service in conjunction with gatherings of 10, 50 or 100 people, servicing a continuous stream of residents, guests and event attendees. Every tourism business, retailer, restaurant, Day Camp and Sports Organization could benefit from our contact tracing service and the extra level of security and reassurance it provides.
Businesses that can use this service
Restaurants can use this service to collect contact tracing information while using the service to text guests when their table is ready, to provide a link to an online menu, and a few weeks later, text the guests to let them know there has been no exposures and "we’d love to see you again!"
Retailer Stores can collect the customer information and in the auto-response, provide a live link to your website, online store, your mobile App, a contest, your email newsletter, blog and more.
Tourism related businesses need to collect guest information as well. Do you or your Staff have an extra 2 or three minutes per guest to collect their information? Can you rely on seasonal staff to conduct the interview and collect the information accurately? Same time, money and potential embarrassment by using text messaging. It’s fast, easy and reliable.
The ability to immediately begin contact tracing could reduce transmissions and potentially save lives as everyone would be contacted and informed 12 to 72 hours sooner.